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Frequently Asked Questions

At Katex Lojistik, you can find frequently asked questions from our customers on this page. You can review this page to get detailed information about our logistics services and transportation processes. If you cannot find the information you are looking for, feel free to contact us.


With our road, air, sea, and lashing services, various types of cargo can be transported, including palletized goods, containers, bulk cargo, heavy machinery, and project cargo.
Costs are determined based on the type and quantity of cargo, transportation distance, type of vehicle or vessel, and additional services. You can request a quote for detailed information.
You can monitor the real-time status of your cargo through our GPS tracking systems and logistics management platforms. Additionally, you can get information from our customer service team.
Documents such as the bill of lading, invoice, packing list, customs documents, and insurance papers are generally required. Document requirements may vary depending on the type of service.
Steel cables, chains, tensioning devices, and specialized securing tools are used.
Various security measures are implemented during transportation and storage processes, including security cameras, security personnel, proper securing equipment, and regular inspections.
Different insurance options are offered to ensure the safety of your cargo during transportation. Cargo insurance covers potential damages that may occur during transit. For detailed information, please contact us.
Delays are minimized through proper planning, timely document preparation, effective coordination, and monitoring of external factors such as weather conditions.
The process involves steps such as filling out the customs declaration, customs supervision, payment of customs duties and fees, and customs approval. The process can be expedited with the submission of complete documentation.
Proper placement of cargo, climate control, security measures, and regular inspections are important. All necessary precautions are taken to ensure the safety of your cargo during the storage period.
Our customer service team provides support throughout the entire process. You can contact us to get information about our services, ask questions, or request support.